Please read the following terms and conditions carefully. You must not accept any booking unless you understand and agree 

with the following terms and conditions.



Prices
All prices are subject to availability and can be withdrawn or varied without notice.



Travel Documents
Travel documents include (without limitation) airline tickets, hotel vouchers, tour vouchers or any other document 

(whether in electronic form or otherwise) used to confirm an arrangement with a service provider. Travel documents may be 

subject to certain conditions and/or restrictions including (without limitation) being non-refundable, non-date-changeable 

and subject to cancellation and/or amendment fees. All travel documents are non transferable. All airline tickets
must be issued in the name of the passport/photo identity holder, some carriers will deny carriage if the name varies and the 

booking may be cancelled. It is your responsibility to collect all travel documents from us prior to travel.



Schedule Changes
We shall at times assist & even pass your contact details in bookings however it is your responsibility to contact the 

airline prior to travel to ensure the scheduled departure time has not changed.



Travel Insurance:
We can provide information to you about travel insurance. Travel insurance is strongly recommended by the
Department of Foreign Affairs and Trade for all overseas travel.



Passports & Visas
It is passenger responsibility to ensure that you have valid passports, visas and re-entry
permits which meet the requirements of immigration and other government authorities. Any fines, penalties, payments or 

expenditures incurred as a result of such documents not meeting the requirements of those authorities will
be your sole responsibility. All travelers must have a valid passport for international travel and many countries require at 

least 6 months validity from the date of entry. If you need information regarding visa and other travel
document requirements for your trip please let us know. We can obtain such information from an embassy or external visa 

advisory on your behalf. We do not warrant the accuracy of such information and accept no liability for any loss
or damage, which you may suffer in reliance on it. We can obtain visas for you if you wish and fees may apply for this 

service.



Health
It is your responsibility to ensure that you are aware of any health requirements for your travel destinations and to 

ensure that you carry all necessary vaccination documentation.



Taxes:
Certain taxes are mandatory in various countries. There may also be an additional local tax charged at some
airports. All taxes are subject to change without notice.



Cancellation Fees
We are unable to provide a refund to you until we receive the funds from the relevant supplier. Cancelled
bookings will incur charges. These charges can be up to 100% of the cost of the booking, regardless of whether travel has 

commenced. Fees will also apply where a booking is changed or tickets are reissued.



Agency
FCm Travel Solutions India Pvt. Ltd. acts as a travel service provider only. We sell various travel
related products on behalf of other wholesale service providers, such as airlines, coach, rail and cruise line operators. FCm 

Travel Solutions India Pvt. Ltd's responsibility is to make travel bookings on your behalf and to arrange
relevant contracts between you and travel service providers. We have no responsibility for these services nor do we make or 

give any warranty or representation regarding their standard. All bookings are made subject to the
terms and conditions and limitations of liability imposed by these service providers. Your legal recourse is against the 

specific provider and not FCm Travel Solutions India Pvt. Ltd. If for any reason, any travel service provider
is unable to provide the services for which you have contracted your remedy lies against the provider and not with FCm Travel 

Solutions India Pvt. Ltd.



Liability
We do not accept any liability of whatever nature, whether in contract, tort or otherwise, for the
acts, omissions or default, whether negligent or otherwise, of third party providers over whom we have no direct control. 

Under circumstances where liability cannot be excluded, such liability is limited to the value of the
purchased travel arrangements. We do not accept any liability in contract, tort or otherwise for any injury, damage, loss 

(including consequential loss), delay, additional expense or inconvenience caused directly or indirectly by
force majeure or any other event which is beyond our control which is not preventable by reasonable diligence on our 

part.



Credit Card Transactions
Credit card surcharges may apply when paying by credit card. If for any reason any travel service provider
is unable to provide the services for which you have contracted, your remedy lies against that provider, and not against FCm 

Travel Solutions India Pvt. Ltd. In the event that payment has been made to FCm Travel Solutions India Pvt. Ltd. by credit 

card, you agree that you will not seek to charge back your payment to FCm Travel Solutions India Pvt. Ltd.

We as merchant shall be under no liability whatsoever in respect of any loss or damage arising directly or indirectly out of the decline of authorization for any Transactions, on Account of the card-holder having exceeded the present limit mutually agreed by us with our acquiring bank from time to time.



Privacy Policy
FCm Travel Solutions India Pvt. Ltd. is committed to protecting the privacy and confidentiality of
personal information.



Travel Money
Organize your Foreign Exchange through us. We provide the largest range of currencies and
denominations in Travelers Cheques along with Prepaid Card provided by CitiBank & Axis Bank.
In order to purchase a Prepaid Card you must be 18 years of age or older & understand and agree
with the terms and conditions.



Terms of Use:
This website is owned and operated by FCm Travel Solutions India Pvt. Ltd. ("we",
"us") and is provided for travelers having valid Travel Documents Only. This page sets out the Terms and Conditions 

under which you may use this Site (the "Terms"). Please read the Terms carefully. If you do not accept the Terms 

stated here, do not use this Site and service. By using this Site, you are indicating your acceptance to be bound by these 

Terms. The term "you" as used in these Terms refers to all individuals and/or entities accessing this Site for any 

reason.



  Website information
  

  

  
This Site displays information about air fares, office locations, flight times and dates,
tours, packages, insurance, cruises, transportation, foreign currency, schedules, travel companies, information about FCm 

Travel Solutions India Pvt. Ltd. and many other things.
  
Most of this information is supplied to us by third party providers including airlines, hotels and transportation 

suppliers. Therefore, although we have taken reasonable care to ensure that this information is correct and up to date, we 

cannot check the accuracy of such information where it is provided to us by third parties.
  
We accept no responsibility for information supplied to us by third parties. We recommend you confirm all information 

contained on or linked from the Site with the relevant third party provider.
  
  


  Prices, Travel Restrictions and Conditions
  

  

  
Restrictions and conditions apply to all of the travel products and services offered on this Site and such restrictions 

and conditions may affect the prices set out on the Site. To determine the applicable restrictions and conditions you must 

contact us or the relevant third party provider. 
  
The airlines and other third party providers of travel and travel related services may change their prices, details of 

their packages, tours, flights and other information displayed on the Site at any time. For this reason, all prices displayed 

on the Site are subject to change without notice. All travel products and services described on the Site are subject to 

availability. 
  
We will endeavor to notify you of all relevant taxes, airport charges and any other additional costs when you confirm 

your booking with us (as at that date) but these may be subject to variation prior to your departure. 
  
You are responsible for obtaining all passport, visa and health information that you may require. We may assist you to 

obtain such information, however the final responsibility for obtaining the necessary information and complying with any 

passport, visa and health requirement remains with you.
  
  


  Intellectual Property
  

  

  
The material contained on this Site, including (without limitation) the software, design, text and graphics (including 

trademarks) comprised in this Site and the selection and layout of this Site, are owned or licensed by us and are protected 

by Indian and international intellectual property laws, including copyright. 
  
You may use the Site only for your personal and non-commercial purposes. Except to the extent permitted by relevant 

copyright legislation, you must not use, copy, modify, transmit, store, publish or distribute the material on the Site, or 

create any other material using material on the Site, without obtaining our prior written consent. 
  
(Whether registered or unregistered) any logos must not be used or modified in any way without obtaining our prior 

written consent.
  
The Site, including trademarks, service-marks, business names, company names, logos, trade-names, get-up (trade dress), 

products, technology and processes contained in this Site may be the subject of other intellectual property rights owned by 

us or by third parties. No license is granted in respect of those intellectual property rights other than as set out in these 

Terms. Your use of this Site must not in any way infringe the intellectual property rights of any person in any 

jurisdiction.
  
  


  4.	Your Use
  

  

  
You must only use this Site for lawful purposes and in a responsible and co-operative manner.
  
Any breach of these Terms by you will result in legal action being taken by us against you. 
  

    You must not:
    

    

    
use another?s personal information, including name, login details or password without permission;
    
make any fraudulent, speculative or false enquiries, bookings, reservations or requests using the Site;
    
use the Site while impersonating another person;
    
post or transmit to or via the Site any unlawful, threatening, defamatory, libelous, obscene, indecent, inflammatory 

or pornographic material or any material that could give rise to civil or criminal proceedings;
    
tamper with, hinder the operation of or make unauthorized modifications to the Site;
    
delete data from the Site without our permission; 
    
knowingly transmit any virus or other disabling feature to the Site;
    
breach any third party's rights (including intellectual property rights and obligations of confidentiality owed to 

third parties) or infringe any laws in any jurisdiction in using this Site; 
    
frame this Site as part of another site or cache this Site for commercial benefit;
    
commit any act that may amount to a criminal offence or civil breach of any other jurisdiction;
    
attempt to do any of the above acts; or
    
Knowingly permit another person to do any of the above acts.
    
    
  
  
  


  Your warranties
  

  You warrant that:
  

  
you are of sufficient legal age to use this Site and create legal binding obligations for any liability you may incur 

as a result of using this Site; 
  
you are responsible (financially and otherwise) for all uses of this Site by you and those using this Site using your 

login details, including your password; and
  
The information you supply via the Site will be accurate and not misleading, deceptive or likely to be misled or 

deceive.
  
  


  Indemnity
  

  You indemnify us and our officers, employees and agents against all losses, costs, damages, claims and expenses arising 

from:
  

  
any breach of these Terms by you;
  
any act or omission by you or an officer, employee or agent of you; or 
  
any claim, action, demand or proceeding by a third party against us or our officers, employees or agents caused or 

contributed to by you or an officer, employee or agent of you. 
  
  


  Your Privacy
  

  

  
We will handle your personal information in accordance with the terms and conditions set out in our Privacy Policy 

which is posted on the Site. 
  
We and our third party providers of travel and travel related products and services may disclose your personal 

information to others where directly connected with facilitating your travel arrangements and bookings and the provision of 

travel services and products. For example, we may disclose your personal information to airlines, hotels, car rental 

companies and other service providers in facilitating your travel arrangements.
  
All times we retain the right to monitor, retain and disclose any information as necessary to satisfy any applicable 

law, regulation, legal process or governmental request. 
  
We may disclose aggregated information about users and use statistics relating to the Site and aggregated information 

about our sales and trading patterns to others. 
  
  


  Disclaimers and Limitation of Liability
  

  

  
Use this Site at your own risk. 
  
This site is provided by us on an "as is" basis. We do not warrant or represent that the content of this site is 

accurate, up-to-date or complete, or that it does not infringe the rights of any third parties. We make no representations or 

warranties of any kind with respect to the site, its contents or any of the products or services supplied through the site. 

To the maximum extent permitted by law, we disclaim all implied representations and warranties including, without limitation, 

implied warranties that the products and services offered and supplied through the site will be of merchantable quality, fit 

for any purpose or will comply with any descriptions on the site or samples.
  
To the maximum extent permitted by law, we (including our officers, employees, shareholders or other representatives) 

are not liable for any loss or damage, however caused (including negligence), which may be directly or indirectly suffered, 

in connection with your use of or inability to access this site or the purchase and use of any products and services supplied 

via this site. This limitation of liability (whether arising under contract, tort (including negligence) or statute) applies 

to all damages of any kind including compensatory, direct, indirect or consequential damages, loss of data, income or profit, 

loss of or damage to property, personal injury and claims of third parties.
  
In the event that our Site fails to operate or causes you loss or damage, your sole remedy is the refund of any money 

that you paid to us to use this Site. 
  
Your access to and use of this Site is subject to factors beyond our control. We do not represent or warrant that this 

Site, the server that makes it available or any of the products or services supplied through this Site will be free of 

errors, viruses or defects or that the service will be uninterrupted or timely. Because of the nature of the Internet, we do 

not warrant that this Site will be secure and we will not be liable for any disruptions to the Site.
  
We do not represent that any of the travel products and services set out on the Site will be suitable for you. You 

release us from any claims in relation to the travel products and services described on the Site, including but not limited 

to claims that the travel products and services are not suitable. 
  
Travel products and services offered and promoted via the Site are products and services of third parties. Our role is 

to facilitate your travel arrangements, including processing your bookings and making payments. We are acting as an agent for 

third party providers. Your legal relationship in respect of the third party products and services is with the relevant third 

party provider.
  

    

    If any warranties are implied by law that cannot be excluded, then our liability for breach of such warranties is 

limited, at our option, to:
    

    

      

      in the case of products: 
      

      
the replacement of the products or the supply of equivalent products;
      
the payment of the cost of replacing the products or acquiring equivalent products;
 
      
      
    
    

      

      in the case of services:
      

      
The supply of the services again;
      
The payment of the cost of having the services supplied again.
 
      
      
    
    
    
  
  
  


  Linking
  

  

  
We may link our Site to other sites on the World Wide Web. We are not required to maintain or update these links. These 

links are provided for your convenience only. It does not mean that we have reviewed these sites or that we endorse them. We 

are not responsible for the content of other sites, even if we link to them and we are not recommending these sites or their 

products or services to you.
  
We make no warranties and accept no liability if you suffer any loss or damage in relation to material contained on 

external sites or using another's product or services.
  
  


  Security
  

  

  
Online booking facilities of our third party providers utilize Secure Sockets Layer (SSL) encryption to ensure the 

security of all online booking transactions. SSL encryption is automatically enabled whenever the user submits confidential 

information to us via the Internet.
  
Within FCm Travel Solutions India Pvt. Ltd's online booking facilities there are two methods of transmitting credit 

card information to the booking; either the user submits their details during the booking process or pass the information to 

Travel Consultant, if the user has an existing profile, the information is sent directly from our profile database into the 

booking, bypassing the Internet entirely. 
  
  


  Cookies
  

  

  
A cookie is a small piece of text that is placed within the memory of a computer and can be later retrieved by web page 

servers. We use cookies to enhance your interaction and convenience with our website and do not use cookies to record any 

personal information.
  
This Site may store cookies on your web browser in order to improve service for you on your subsequent visits to the 

Site.
  
By using cookies, web sites can track information about visitor's use of the Site and provide customized content. Most 

web browsers can be configured to notify the user when a cookie is received, allowing you to either accept or reject it. You 

may also inspect the cookies stored by your web browser and remove any that you do not want.
  
If you disable the use of cookies on your web browser or remove specific cookies from this Site or linked sites, then 

your use of the Site may be restricted. 
  
  


  Amendments
  
Except as otherwise specified, we may amend these Terms at any time without notice to you by posting amended Terms on 

the Site. The amended Terms will take effect immediately when they are posted on the Site.


  Termination
  
We may terminate this agreement, your registration with or ability to access this Site and/or any other service 

provided to you by us and any other agreement between us, immediately if you breach any of these Terms.


  Relationship
  
No agency, partnership, joint venture, employee-employer or franchisor-franchisee relationship is intended to be 

created between you and us by these Terms.


  Notices
  
Except as required by law or otherwise specified by us, you must provide any notices to us by email to 

feedback.delhi@in.fcm.travel or by register post.


  Governing law
  

  

  
Any dispute arises about this agreement or how this agreement applies or arising out of your use of this site, the laws 

of India will apply.
  
You irrevocably and unconditionally submit to the non-exclusive jurisdiction of the courts of New Delhi, India, and 

waive any right that you may have to object to an action being brought in those courts. 
  
  


  General
  

  

  
If any of these Terms are invalid or unenforceable, it will be struck out, and the remaining Terms will remain in force. 
  
Headings are for reference purposes only. 
  
If we do not act in relation to a breach by you or others of these Terms, this does not waive our right to act with respect to subsequent or similar breaches. 
  
In these Terms, the term "Site" includes any email bulletins or other content that we provide to you via or initiated from this Site. 
  
These Terms were last updated on 01 July 2011.